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Terms and Conditions

Please read the following Terms and Conditions closely before using our Web site (the "Site"). These terms & conditions are intended for your safety and ease of use of our services. By accessing, browsing, and using this Site, you acknowledge that you have read, understood and agree to comply with the terms and conditions stated here. If you do not agree with any part of these Terms and Conditions, YOU MUST NOT USE THIS SITE.

Company Information

The Extra Lesson Institute Pty Ltd
ABN 87 078 922 139

11 Cypress Street
Normanhurst NSW 2079
AUSTRALIA

PO Box 232
Pennant Hills NSW 2120
AUSTRALIA

Phone: +61 (0)2 9980 7891
Fax: +61 (0)2 9980 7891
Email: information.australia@extralesson.com

Services

The Extra Lesson Institute Pty Ltd runs training courses for The Extra Lesson™. The training courses cost $1,700 per student for Japan and $1,600 per student for Australia and New Zealand. All transactions are displayed and processed in AUD.

Customer Service Policy

If for any reason we are unable to provide the services paid for we will notify you within 28 business days of it becoming apparent that we will not be able to provide the services.

Refund Policy

A full semester’s (6 months) notice of intention to withdraw from the course must be given in writing to the management board or the student will be liable for the next semester’s fees. If notice is given less than a semester in advance no refund will apply and a student must pay for the semester’s fees. In the event that a student is unable to attend a workshop due to illness or other serious cause, the student will be credited the fee for the next available Extra Lesson Training Course to pay for the semester and workshop that was missed, thus they will not be liable for any increase in fees that may have occurred in the interim.

Privacy Policy

Any personal information given to us by you on this Site, including names, addresses, email addresses, phone numbers and bank account details, will not be shared with any other third party except where stated or with written permission from you.

If you have any questions regarding our privacy policy, please contact our privacy officer Lalage Craig on +61 (0)2 9980 7891 or email information.australia@extralesson.com

Security Policy

All financial transactions on this Site are handled by PayWay. Any credit card number transmissions use 128 Bit SSL encryption which is the industry standard and the minimum level to meet requirements.